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Evidence Guide: UEPOPS249 - Liaise with stakeholders

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

UEPOPS249 - Liaise with stakeholders

What evidence can you provide to prove your understanding of each of the following citeria?

Communicate orally

  1. Oral communication for stakeholders is structured to provided or request information
  2. Oral communication is conveyed concisely, logically and appropriately
  3. Intent of oral communication is confirmed
  4. Information dissemination protocols and procedures are adhered to, in accordance with workplace policy
Oral communication for stakeholders is structured to provided or request information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oral communication is conveyed concisely, logically and appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Intent of oral communication is confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information dissemination protocols and procedures are adhered to, in accordance with workplace policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare for communication

  1. Communication requirements are identified and confirmed, in accordance with workplace procedures and Work, Health and Safety (WHS)/Occupational, Health and Safety (OHS) regulations
Communication requirements are identified and confirmed, in accordance with workplace procedures and Work, Health and Safety (WHS)/Occupational, Health and Safety (OHS) regulations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate medium and tools for communication with stakeholders are determined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Urgent or important information for stakeholders is provided

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate in writing

  1. Written communication is structured to provide or request information
Written communication is structured to provide or request information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Format is identified, from analysis of available options and current circumstances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Written communication is concisely and logically presented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information dissemination protocols and procedures are adhered to, in accordance with workplace policy

  1. Oral communication for stakeholders is structured to provided or request information
Oral communication for stakeholders is structured to provided or request information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oral communication is conveyed concisely, logically and appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Intent of oral communication is confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use communications systems

  1. Communications system is used, in accordance with workplace procedures and manufacturers' recommendations
Communications system is used, in accordance with workplace procedures and manufacturers' recommendations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communications system, is maintained and updated, in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation

  1. Communication equipment problems are reported, in accordance with workplace procedures
Communication equipment problems are reported, in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Documentation is updated, in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.